# Privacy Policy for properTpartner

**Last Updated: June 2, 2026**

properTpartner ("we," "us," or "our") operates the properTpartner mobile application (the "App"). We are committed to protecting your privacy and ensuring a secure experience. 

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App, particularly in compliance with Google Play Store Developer Policies.

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## 1. Information We Collect

To provide our property management and notification services, we collect the following types of information:

### A. Personal Information
When you register an account, log in, or manage properties/leads, we may collect:
* **Name**: To identify you and personalize your experience.
* **Email Address**: For account management, verification, and critical support.
* **Phone Number**: Used as your primary account login identifier and for direct communications.

### B. Device and Technical Information
To enable core real-time features, we collect:
* **Device Identifiers and Push Tokens**: We collect your unique Firebase Cloud Messaging (FCM) token. This token is required strictly to send real-time push notifications (such as follow-up reminders, booking alerts, and system updates) to your device.
* **App Performance Data**: Anonymous crash logs and diagnostic information to improve app stability.

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## 2. How We Use Your Information

We use the collected information solely for the following purposes:
* **To Provide App Functionality**: Setting up your profile, allowing you to log in, and letting you manage properties, leads, and site visits.
* **To Send Real-Time Notifications**: Using your device’s FCM token to deliver timely follow-up alerts and booking reminders.
* **To Secure Your Account**: Preventing unauthorized access and verifying user logins.
* **To Improve Our Services**: Troubleshooting technical bugs and enhancing overall app performance.

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## 3. Data Protection and Encryption
* **Encryption in Transit**: All data transmitted between the App and our backend servers is encrypted using secure HTTPS/TLS protocols.
* **Secure Storage**: Your personal information and device tokens are stored in secure database environments with strict access controls.
* **Ephemeral Processing where applicable**: We do not store transient session tokens longer than necessary for active authorization.

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## 4. Sharing Your Data
We do **not** sell, trade, rent, or share your personal information or device identifiers with third-party advertisers or external marketing companies. 

We only share data when required by law or to comply with legal processes.

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## 5. Your Rights and Choices
You have control over your data:
* **Notification Preferences**: You can enable or disable push notifications at any time through your device’s native settings. Disabling notifications will stop follow-up alerts from being delivered.
* **Account Deletion**: You can request the deletion of your account and associated personal data by contacting us directly.

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## 6. Children's Privacy
Our App is intended for professional use by individuals aged 18 and older. We do not knowingly collect personal information from children under the age of 13.

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## 7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

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## 8. Contact Us
If you have any questions or feedback about this Privacy Policy, please contact us at:
* **Email**: support@propertpartner.com
* **Website**: https://www.propertpartner.com